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How do I send an item back?
If you want to send an item back, just email us and we will help. This is how it works:
We send you a return label to print, or a number you give at your service point so they can print the label
Ship the parcel. Outside Sweden you may need to drop it at a post office rather than a parcel locker
The refund is issued once the item has arrived back with us
If you can visit our store, that is the easiest option, as we can sort out the return on the spot. If you received the wrong item or a damaged one, we can also send a replacement straight away and you return the faulty one.
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