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I received the wrong item, too many or something is missing – what do I do?
Contact us with the order number, ideally with a photo of what you received. This is how we solve it:
Wrong item – we send the right item and a return label for the wrong one
Something missing – we send what is missing
An extra item – you can keep it and pay for it, or send it back with a return label from us
Replacements to countries outside the EU are sent so that you do not pay extra customs or VAT.
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