Finishing – or surface treatment, whatever you want to call it – is an area where we have had products but perhaps not the same focus as on hand tools. There has always been a separate category for these products, and it has lived a life of its own for a long time. Over the past year we have been working to expand it with new products and new manufacturers. The latest addition is the Swedish company Selder & Company AB, from whom we received a delivery yesterday. We have only heard good things about their products and have long wanted linseed oil and linseed-oil-based products in the range. Now it feels like we have a good partner to build on. We have started by bringing in their smaller sizes and will add the rest as we go.
Selder & Company
The finishing category now has ten manufacturers, and if all goes to plan a few more will be added during the winter, with products we think you have wished were more readily available on the Swedish market. We will of course come back with more information in a later newsletter. In the meantime, feel free to look at the products we have in stock today for putting that final finish on your project.
finishing
Another thing we have written about before is everyone who contacts us about anything and everything, and we have really enjoyed that contact. Our goal has been that nobody should have to wait more than a day for an answer. Unfortunately we have not been able to keep that, as the time simply has not been there. There are only two of us working at Rubank – even if we sometimes wonder whether we have a few house elves helping out – so answering questions has often happened late in the evenings or at night, and you can't keep that up in the long run. As a result, some of you may not have received an answer, because your question came in when something else needed doing and then ended up in the endlessly long list of emails. We truly regret this, as everyone deserves an answer.
We have now tried to fix this by getting a "support system" (it is still nothing advanced), which will hopefully mean that no questions are missed.
You find it on the right-hand side if you are using an ordinary browser (computer/tablet), or in the blue menu. Choose a suitable heading and send. You get an email back with a link you can use if you want to add something, such as pictures. When we reply you get an email with the answer and a link. Use the link when you reply, and the whole conversation will be kept in one place.
There is also an extra button under each product if you have a specific question about that product.
Another category that many of you may have missed is pyrography (pyrography). We now have three different machines in stock and will add accessories for all of them.
We are open on Saturday this week and next (10/12 and 17/12) if you are out on a Christmas shopping tour. Our shelves are well stocked with lots of goodies. There are some nibbles, and many people usually drop by, so there is a chance of many new encounters and interesting conversations.
We have restocked the book department with books from Lost Art Press, so we now also have their very latest titles in stock. We also have several Swedish books in stock – perfect Christmas presents.
Woodworking Bookshop
In the two weeks left before Christmas, Veritas will deliver saws and planes, among other things. A delivery from Japan with Shinwa arrives next week. We thought we would write more about what is coming in the next newsletter, planned for Christmas.
We are working until 22 December. See our contact page for opening hours.
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